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Medic – Insurance Configuration

Riayati PO Linking for MOH Clinics

1. Create account and generate password on Riayati Post Office

  • Register your organization if you don’t have an account on the Riayati Post Office.
  • Login to the Riayati Unified Portal using the following URL https://po.riayati.ae/
  • Click on Facilities and select your facility. 

  • Once you have selected your facility, a similar window (below image) will appear, select API Password tab on the right most side as shown below:

  • Below screen will be visible upon accessing the button, click Generate button to enable the feature.

  • Once you click Generate, a warning pop-up message* notification will notify the USER that a new API password will be generated upon this request.

  • Click the “Confirm” button.
  • An automatic email will be sent to the registered email address of the Organization/Facility admin who generated the new API password with the password details. 

2. Add the API Username and Password in Medic

  • In Medic, go to the Insurance Configuration under the Settings module from the admin account.

  • A new screen will open.


  • Add the Username and Password.
    • Username: MOH License number
    • Password: Sent to the admin’s registered email address.


  • Click the “Configure” button.

For Dubai Clinics

1. Add the Username and Password in Medic

  • In Medic, go to the Insurance Configuration under the Settings module from the admin account.



  • An “Insurance Configuration” screen will open.



  • Add the clinic’s eCalim Username and Password.
  • Click the “Configure” button.


2. Add Doctor’s eClaim User ID and Password in Medic Profile for eRX Generation

  • Login from doctor’s account.
  • Go to the “Profile” from the “Settings” module.



  • Go to the “E-RX” tab.



  • Enter the doctor’s eClaim username and password.
  • Click the “Update” button.

Add Doctor’s Licence in their Medic Profile

  • The doctor’s licence should be added in the doctor’s profile. For this, login to Medic from the doctor account.
  • Go to the “Profile” from the “Settings” module.

  • The doctor’s profile will open.

  • Click the “Edit Profile” button.

  • Scroll down the page and go to the licence section. Add the doctor’s licence and DHPO/Riayati PO Licence.

  • Click the “Save” button.