How to start a call for video consultation by doctor via Medic?
Go to the EMR from the navbar and select Encounters, as highlighted below from the doctor account.
You can also select the Encounters directly from the dashboard, as highlighted below.
The medic will display the Encounter screen where the booked video consultation appointment will be displayed as queued when it is queued from the admin account.
The video icon is a video link, clicking on it will open a new tab in the browser window, as shown in the below image.
Accept the privacy policy by clicking the “I accept” button, as highlighted in the above image.
The below modal will appear.
Click the “Request Permissions” button as highlighted in the above image.
The below highlighted modal will appear on the screen.
Select the “Allow while using the site” or “Allow this time” option to allow camera and microphone access as highlighted in the below image.
The below modal will appear.
Click the “Join Meeting” button.
The video call will start.
When the patient clicks the knock button, a notification will appear as shown in the below image.
Click the “Let in” button, as highlighted in the below image.
The video call for consultation will start with the patient,, as shown below.
The “Picture-in Picture” option is also available, allowing the user to open the video in a small window while running an encounter. To enable it, click the “Picture-in-Picture” button, as highlighted in the below image.
The video will open in a small window as shown below.
To start the encounter, go to the Encounters screen and select the “Start Encounter” option from the Action(s) column, as highlighted in the below image.
The encounter will start with a video consultation, as shown below.
To end the call, click the leave icon button. Two options will appear as highlighted in the below image. Select any one from them according to your requirement.
The modal shown below will appear, displaying that the call has ended.
