The rescheduling via appointment information screen is used when users want to reschedule the appointment to the time slot which is not visible on the current screen.
Open the appointment calendar from a doctor, admin, manager, or receptionist account. (Refer to the Pre-requisites to learn how to open an appointment calendar with different views with the admin, receptionist, doctor and manager account).
After opening the view of your choice, select the appointment which you want to reschedule.
The medic will display the appointment information screen as shown below.
Click on the reschedule appointment as highlighted above.
The medic will take users back to the appointment calendar, so that they can select a new appointment slot as highlighted below.
Now the users need to pick a new appointment time slot which will display an appointment booking screen as highlighted below.
Press on the book button, and the appointment will be rescheduled to the selected time slot.