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How to reschedule an appointment:

  • The rescheduling via appointment information screen is used when users want to reschedule the appointment to the time slot which is not visible on the current screen.
  • Open the appointment calendar from a doctor, admin, manager, or receptionist account. (Refer to the Pre-requisites to learn how to open an appointment calendar with different views with the admin, receptionist, doctor and manager account).
  • After opening the view of your choice, select the appointment which you want to reschedule.
  • The medic will display the appointment information screen as shown below.



  • Click on the reschedule appointment as highlighted above.
  • The medic will take users back to the appointment calendar, so that they can select a new appointment slot as highlighted below.


  • Now the users need to pick a new appointment time slot which will display an appointment booking screen as highlighted below.

  • Press on the book button, and the appointment will be rescheduled to the selected time slot.