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How to Queue an encounter for Video Consultation via Medic?

  • Go to the EMR from the navbar and select Encounters, as highlighted below from the admin account.

  • You can also select the Encounters directly from the dashboard, as highlighted below.

  • The medic will display the Encounter screen where the booked video consultation appointment will be displayed with a video icon as shown below.

  • Select the “Queue Encounter” option from the Actions column, as highlighted in the below image.

  • The encounter will be queued, as shown below.