How to join the call for video consultation by patient via Care ?
Click the “Appointments” option from the left side panel, as highlighted in the below image on patient portal/Care.
Or click the “Appointment History” button from the Dashboard, as highlighted in the below image.
Appointments Category screen will be opened, as shown below.
Click the Doctors’ Appointments, as highlighted in the above image.
Doctors’ Appointments screen will appear where booked appointments will be displayed as shown below.
Click on the appointment for Today to view its details, which will be displayed in the right side panel as seen in the below image.
From the right side panel, click “Enter Room” which is a clickable text for the video link, as highlighted in the below image.
Clicking “Enter Room” will open a new tab in the browser window, as shown below.
Click the “Request Permissions” button as highlighted in the above image.
The below highlighted modal will appear on the screen.
Select the “Allow while using the site” or “Allow this time” option to allow camera and microphone access as highlighted in the below image.
The below modal will appear.
Click the “Knock” button. By clicking the knock button, the doctor will receive a notification. A modal will appear on the patient’s screen, as shown below.
When the doctor lets in the patient, the video call for consultation will start, as shown below.
When the consultation is completed, click the leave icon button as highlighted in the above image to end the call.
The modal shown below will appear, displaying that the call has ended.
