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ER-X

ER-X Generation

  • Go to the “EMR” module and select “Patients” from the admin account.



  • The “Patients” screen will open.



  • Click on the “Queue Encounter” option from the Actions column.



  • A modal will appear.



  • Enter the Reason for consultation. Select the Payment type to “Insurance”.  And click the “Save” button.



  • A pop-up will display at the bottom-right confirming that the encounter has been queued successfully.



  • Or you can queue the Encounter from the “Encounters” screen by selecting the “Queue Encounter” from the Actions column.



  • Now, login from the doctor’s account. Go to the “Encounters” from the “EMR” module.



  • The “Encounters” screen will open.



  • Start the encounter of an insurance patient.



  • The encounter will start.



  • Principal Diagnosis and Prescription are compulsory to add for eRx generation.
  • Click the “Generate eRx” button at the top-right corner of the encounter screen.



  • Medic will open a screen in a new tab displaying the patient details, insurance details and encounter details.
  • Click the “Submit” button from the bottom-right of the screen.
  • A pop-up will display the eRx number on the screen.

View eRx

  • Go to the “Insurance” module and select “eRx” from the admin account.



  • The “E-Rx” screen will appear having Pending, Submitted, Failed, and Cancelled tabs:

Pending Tab:

  • This tab displays all pending eRx prescriptions that have been generated but not yet submitted.
  • You can review the details of each prescription by selecting the “Open” option from the Actions column. Once verified, click the Submit button to send the eRx.

Submitted Tab:

  • This tab lists all submitted eRx prescriptions that have been successfully sent to the payer for processing.

Failed Tab:

  • This tab displays all eRx submissions that failed due to validation errors or transmission issues. 
  • You can open each record to review the error details and take corrective action before resubmitting.

Cancelled Tab:

  • This tab shows all cancelled eRx prescriptions.