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Domain Knowledge

Automation Usage Stats in Medic show how many SMS messages have been sent through each automation in the system. It helps clinics track the number of SMS sent for each event like: appointment creation, appointment confirmation, appointment cancellation, appointment reschedule, appointment reminder, patient queuing, prescription notification, and invoice receipt notification. This helps clinics monitor their SMS usage, manage available SMS credits, and understand which types of messages are being triggered the most for better planning and communication efficiency.