- Go to the Appointments screen where the booked appointments are displayed as described in How to View Booked Tele/Video Consultation Appointment in Care?.
- Click the “Cancel” button as highlighted in the below image.
- The below modal will open.
- Enter the reason for appointment cancellation.
- Click the “Done” button, as highlighted in the above image.
- The appointment will be cancelled and the amount paid for the appointment will be refunded and added to the wallet.
