Invoice Issuance:
- On the 1st of every month, an invoice will be issued to the admin of the location for their monthly subscription of Medic EMR.
Mailing Reminders:
- On 7th and 13th of month, due invoices reminder mail will be sent to the clinics on their admin’s email
Late Fee Penalty:
- Late fee penalty of 100 AED would be charged on due monthly invoices on 15th of every month.
Blockage of Access:
Time Limit:
A grace period of 45 days will be allotted to every location to pay their dues. As an example for the Dec 2022 cycle:
- Invoice for Dec 2022 is generated on 1st Dec 2022
- Reminders will be sent on 7th and 13 Dec 2022.
- If the invoice is not cleared before 15th Dec 2022, late fee of 100 AED will be applied.
- Invoice for Jan 2023 will be generated on 1st Jan 2023.
- Reminders will be sent on 7th and 13 Jan 2023.
- If the invoice is not cleared before 15th Jan 2023, late fee of 100 AED will be applied.
- On 15th Jan 2023, Medic EMR will be blocked until the clinic clears all its dues via the system.
Restricted Access:
- Only clinic’s admin and managers will be able to login to the system with limited access.
- Only the Payment Page would be accessible.
- For all the subsequent month after the restricted access month, the clinic will not be issued an invoice for the next month till it pays the already due invoices.
Unblock Medic EMR:
- The system will automatically be unblocked when the due monthly invoices are paid via the settings menu.
Payment After Restricted Access;
- If a clinic pays the due invoices between the 16th and the 5th of the next month, inclusive, then its access would be restored and it will be issued the monthly invoice of the next month.
- If a clinic pays the due invoices after the 5th of the next month, next month is the month after the restriction was applied then its access would be restored and it will be issued the “Installation and Training Invoice” and the current month invoice.
